General Terms and Conditions – Suros Technology Ltd.
- Service & Usage: Suros provides a digital marketing platform and marketplace as a cloud service for businesses. You can use our online apps to manage campaigns and related tasks. The Service is offered on a pay-as-you-go basis – you only pay for what you use, and there are no long-term contracts or lock-ins.
- Payment & Billing: You will be billed in advance based on your estimated intended usage (such as number of campaigns or volume of data). No long-term commitment means you can cancel at any time. If you cancel, you’ll only pay for the service up to that point, and we won’t bill you going forward.
- Termination (Cancellation): You are free to cancel whenever you want. There’s no penalty for ending your subscription. When you cancel, your account will remain active until the end of the current billing period you’ve paid for (if applicable), and then it will close. We might suspend or terminate your account if you violate our terms or don’t pay what’s due, but we’ll notify you if that happens. We also reserve the right to shut down or discontinue the Service (with notice to you), though that’s unlikely.
- Your Responsibilities: Use our Service legally and responsibly. You agree not to misuse the platform – so no uploading illegal content, no sending spam, no trying to hack or disrupt the service. Keep your account credentials secure and don’t share them inappropriately. If you use our Service to send communications (e.g. marketing emails or messages), you are responsible for making sure you have the right to contact those people (for example, obtaining any required consent to send them emails). Basically, don’t do anything with our Service that violates laws or others’ rights.
- Intellectual Property: We (Suros) own the platform and software. Using our Service doesn’t transfer ownership of our intellectual property to you. Your data remains yours: any data or content you put into the Service is still your property.
- Data Privacy: We care about your data privacy. Suros is the “data controller” for personal data processed through our Service. We follow the UK GDPR and EU GDPR, as well as local data protection laws in Nigeria and Ghana, to keep personal data safe and secure.
- Liability Limitations: We limit our liability to you. If something goes wrong with our Service, our maximum liability is capped at the amount you paid us in the last 12 months (or £100 if you haven’t paid anything).
Detailed General Terms and Conditions
Introduction and Acceptance.
These General Terms and Conditions (the “Terms”) govern the use of Suros Technology Ltd.’s (“Suros” or “We/Us”) B2B software-as-a-service (SaaS) and marketplace applications (the “Service”) by the client business (“Client” or “You”). By registering for, accessing, or using the Service, the Client agrees to be bound by these Terms.
Scope of Service
Suros will provide the Client with access to its cloud-based digital marketing and related applications. The Service is provided on a pay-as-you-use basis with no long-term commitment. Suros will use reasonable skill and care in providing the Service, but does not guarantee that the Service will be uninterrupted or error-free.
Client Responsibilities and Acceptable Use
The Client is responsible for maintaining the confidentiality of its account credentials. The Client must use the Service only for lawful purposes. The Client shall not misuse the Service to transmit unlawful content, attempt to gain unauthorized access, or disrupt the Service.
Fees and Payment Terms
The Service is provided on a pay-as-you-use model. Fees are based on the Client’s intended usage. Usage fees will typically be calculated and billed in advance. The Client is not subject to any long-term lock-in or fixed contract term and may terminate its use at any time.
Intellectual Property Rights
All intellectual property rights in and to the Service shall remain the exclusive property of Suros Technology Ltd. or its licensors. The Client retains ownership of all data, information, and content that it uploads or submits to the Service (“Client Data”).
Data Protection and Privacy
Suros acts as the data controller for all personal data processed through the Service. Suros is committed to protecting personal data and shall process any personal data in accordance with all applicable data protection and privacy laws, including UK GDPR, EU GDPR, and local regulations in Nigeria and Ghana.
Confidentiality
Each party shall keep confidential and not disclose or use any confidential or proprietary information of the other party obtained in connection with the Service or these Terms, except as necessary to perform its obligations under this Agreement.
Term and Termination
This Agreement commences on the date the Client first accepts it and will continue until terminated by either party. The Client may terminate this Agreement and cancel the Service at any time without penalty. Suros may also terminate or suspend the Service under specific circumstances, such as a material breach of these Terms.
Limitation of Liability
Neither party will be liable to the other for any indirect, incidental, special, consequential, or punitive damages. The maximum aggregate liability of Suros Technology Ltd. shall not exceed the total amount of Fees paid or payable by the Client to Suros for use of the Service in the 12 months immediately preceding the event giving rise to the liability.
Dispute Resolution and Governing Law
This Agreement shall be governed by and construed in accordance with the laws of England. The parties agree that the courts of England shall have exclusive jurisdiction to settle any dispute.
Miscellaneous Provisions
Suros may update or modify these Terms from time to time. These Terms form the entire agreement between Suros and the Client. If any provision is found to be invalid, the remaining provisions shall remain in full force. The Client may not assign its rights or obligations without prior written consent from Suros.